At Mutual Gain Consulting, we take your privacy seriously and are committed to protecting your personal information. We believe that trust is built not just through the services we deliver, but also through the way we handle and respect your data at every stage of our relationship.
This Privacy Policy explains how we collect, use, and protect your information when you interact with us. Our approach is transparent, responsible, and designed to give you complete confidence that your personal data is handled with the highest level of care and professionalism.
Effective Date: 28 April 2025
Mutual Gain Consulting (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage with our services, or communicate with us.
1. Who We Are
Mutual Gain Consulting is a UK-based business providing sales, marketing, and consultancy services. We are the data controller responsible for your personal information.
If you have any questions about this Privacy Policy or your data, you can contact us at enquiries@mutualgain.co.uk.
2. What Information We Collect
We may collect and process the following types of personal data:
Your name, email address, phone number, and business details
Information you provide when you fill out a form on our website
Communications you send to us, including emails and meeting notes
Technical information such as your IP address, browser type, and usage data collected through cookies
Any other information you voluntarily provide to us
3. How We Use Your Information
We use your information to:
Respond to your enquiries and provide our services
Manage our relationship with you, including customer support
Improve our website, services, and user experience
Send you marketing communications if you have opted to receive them
Analyse the performance of our services and website
We process your data based on legitimate interests, contractual obligations, and, where required, your consent.
4. Sharing Your Information
We do not sell your personal data to third parties.
However, we may share your data with trusted service providers who assist us in operating our business, such as:
Marketing platforms (e.g., Mailchimp)
Analytics providers (e.g., Google Analytics)
CRM systems (e.g., HubSpot)
These providers are contractually obligated to protect your information and comply with applicable data protection laws.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Generally, we will keep your information for no longer than two years after our last interaction, unless a longer retention period is required by law.
6. Your Data Rights
Under UK GDPR, you have the right to:
Request access to the personal data we hold about you
Request correction of any inaccurate or incomplete data
Request erasure of your personal data (“right to be forgotten”)
Object to the processing of your data in certain circumstances
Request restriction of processing your personal data
Request transfer of your data to another service provider
Withdraw consent at any time where we rely on consent to process your information
To exercise any of these rights, please contact enquiries@mutualgain.co.uk.
7. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, monitor site performance, and analyse how visitors interact with our site. Cookies help us improve our services and provide a better, more personalised experience.
You can adjust your cookie preferences through your browser settings at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on this page with an updated effective date. Please check this page periodically to stay informed.
